Our Staff

Jennifer Webster – Executive Director Jennifer Webster is the passionate leader and the Executive Director of BBBS of Franklin County, bringing 20 years of social work and human service experience to the agency. After 11 years of crisis management intervention, Jennifer strategically shifted her focus to upstream prevention and joined BBBSFC in 2012. After running programs for 5 years, Jennifer was appointed the Executive Director in 2017 and has been honored to lead the agency since. Jennifer has worked hard to position youth mentoring at the forefront of mental health, social-emotional and academic success conversations and deeply believes in the power of positive relationship building. She is a member of several BBBS of America committees and brings our local community to the National stage with pride. She has also seen the power of mentoring first hand as both of her children have had dedicated mentors through a BBBSFC program over the past 10 years. As a parent, a social worker, a local community collaborator, a leader and a mentor, Jennifer brings a diverse and inclusive perspective to the agency and strives to use a JEDI lens in all that we do. Jennifer earned a bachelor’s degree from Lewis and Clark College and a social work certification from the State or Oregon.

EMAIL: jwebster@bbbs-fc.org

CELL PHONE: 413.575.2024


Ericka Almeida – Development Director Ericka has been dedicated to development in Franklin County for the past 20 years. She’s been with BBBFC for the past 10 and firmly believes in the mission of the agency. Ericka has a bachelor’s degree from The University of Massachusetts in journalism and when not raising money, she can be found raising children in Turners Falls with her husband Mark and their two dogs and pig Fern. She enjoys bringing joy to others and helping her community.

EMAIL: ealmeida@bbbs-fc.org

CELL PHONE: 413.221.6264


Abbe Bresciano – Program Services Supervisor – Abbe recently joined the BBBSFC team in May of 2022. She comes to BBBSFC from ten years as a Mental Health Counselor, and Human Rights Officer in a locked psychiatric unit at Baystate Franklin Medical Center. She helped maintain safety and security and engaged in trauma informed care on an inpatient level. Abbe also has 3 years experience as the before / after school program director for Gill-Montague Regional School District and as an Essential Skills Teacher at 4Corners School in the Greenfield School district. Abbe enjoys spending time with her two children and being in her garden. She has a degree from Keene State College in Elementary/Special Education and Studio Art.

EMAIL: abresciano@bbbs-fc.org

CELL PHONE: 413.834.1968


Sylvia Rataj – Volunteer Enrollment Specialist Sylvia holds a BS in Human Services from Springfield College and has worked up and down the Pioneer Valley with families facing adversity since 2014. Her role here at BBBSFC is to recruit and enroll adult volunteer mentors, including in-home interviews and safety inspections, lead mentor child safety, trauma and mentor training, collect collateral information and complete reference and conduct full layered background checks. She works closely with our Child Enrollment Specialist to make well suited adult mentored matches with ongoing training and support for all adult mentors. Sylvia is passionate about working to help build resiliency for our youth and working with adults to help better understand the needs of our youth. In her free time she enjoys spending time with her wife and three children, gardening, and spending time at the beach.

EMAIL: srataj@bbbs-fc.org

CELL PHONE: 413.475.2369


Jessica Hubbard – Administrative Assistant Jessica has over two decades of experience in the social service sector, most recently working for BBBS agencies in Rhode Island and Iowa, Jessica is looking forward to continuing her work with volunteers, youth, and families. 
Jessica attended the University of Iowa where she received her Bachelors in Applied Studies along with a certification in nonprofit management in 2014. Having lived in Iowa, Connecticut, and Wyoming, Jessica returned to the Midwest in 2019 to be closer to family. In her spare time she enjoys all things outdoors; camping, hiking, canoeing, traveling, and time spent with her 13 year old rescue black lab/chow mix, Ted. 

EMAIL: jhubbard@bbbs-fc.org

CELL PHONE: 563.260.4859


Gaelen Chinnock – Program Specialist Gaelen is a certified Highlands consultant, a Master’s Marriage and Family Therapy student, and photographer, writer, and jack-of-all-trades INFJ with 10+ years of experience in the field of social work. She is on a never-ending journey to become her best self, and that journey has brought her to western MA and to BBBS! She’s here to help, to guide, to teach, and to spread the love and validation that we all need. When not working, she enjoys watching art documentaries and playing with her cat, Mr. Business.

EMAIL: gchinnock@bbbs-fc.org

CELL PHONE: 413.834.8124


Jessica Loebel – Child Enrollment Specialist Jessica graduated from UMass Amherst with a Bachelor’s degree in Anthropology, Jess has been committed to working with youth and families for the last three years. Jess feels greatly aligned with our mission here at BBBS. Jess enjoys spending time outdoors and exploring all if the beautiful hiking spots here in Western Mass. Jess is grateful to be in a role where she can provide support and be a part of impactful moments that lead to positive outcomes.

EMAIL: jloebel@bbbs-fc.org

CELL PHONE: 413.834.8126


Heather Darling – Site Based Program Coordinator – Heather holds a BA in criminal justice and comes to BBBSFC with more than 20 years experience as a Victim Witness Advocate with the Northwestern District Attorney’s Office. Her role at BBBSFC is to coordinate and implement programming at our longest running site based mentoring program held at Deerfield Academy School. She is responsible for all recruitment, enrollment, matching, child safety training, weekly program facilitation and case management for all 45-50 matches in this program. She is also a mother to a son named Wes and a dog lover with a fur baby named Lulu. In her free time, she enjoys spending time with her family as well as volunteering for animal rescues.

EMAIL: hdarling@bbbs-fc.org

CELL PHONE: 413.834.8123


Bryn Spence – Spanish Liaison Bryn is a 2nd year Mt. Holyoke Spanish major volunteering with BBSFC for this semester. She is a native speaker from San Diego CA and has been helping us build stronger relationships with our Spanish speaking participants in a more in depth and meaningful way this year.

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