Our Staff

Jennifer Webster – Executive Director Jennifer Webster is the passionate leader and the Executive Director of BBBS of Franklin County, bringing 20 years of social work and human service experience to the agency. After 11 years of crisis management intervention, Jennifer strategically shifted her focus to upstream prevention and joined BBBSFC in 2012. After running programs for 5 years, Jennifer was appointed the Executive Director in 2017 and has been honored to lead the agency since. Jennifer has worked hard to position youth mentoring at the forefront of mental health, social-emotional and academic success conversations and deeply believes in the power of positive relationship building. She is a member of several BBBS of America committees and brings our local community to the National stage with pride. She has also seen the power of mentoring first hand as both of her children have had dedicated mentors through a BBBSFC program over the past 10 years. As a parent, a social worker, a local community collaborator, a leader and a mentor, Jennifer brings a diverse and inclusive perspective to the agency and strives to use a JEDI lens in all that we do. Jennifer earned a bachelor’s degree from Lewis and Clark College and a social work certification from the State or Oregon.

EMAIL: jwebster@bbbs-fc.org

CELL PHONE: 413.575.2024


Ericka Almeida – Development Director Ericka has been dedicated to development in Franklin County for the past 20 years. She’s been with BBBFC for the past 7 and firmly believes in the mission of the agency. Ericka has a bachelor’s degree from The University of Massachusetts in journalism and when not raising money, she can be found raising children in Turners Falls with her husband Mark and their three dogs and pig Fern. She enjoys bringing joy to others and helping her community.

EMAIL: ealmeida@bbbs-fc.org

CELL PHONE: 413.221.6264


Becky Hanna – Program Supervisor Becky graduated from the University of Massachusetts in Amherst with a Bachelors Degree in Sociology, Becky has been working with youth and families in the community for the past 7 years. She is excited to join the BBBS team in Franklin County and support matches and case managers as Program Supervisor. Becky spends a lot of time being active outside. Running, biking and exploring are a few of the activities she enjoys. She loves to get out of her comfort zone and travel to new places. After wrapping up her day in the office, she heads home to her 3 personality filled cats and new little bunny rabbit.

EMAIL: bhanna@bbbs-fc.org

CELL PHONE: 413.475.2369


Eve Towne – AmeriCorps Recruitment Coordinator Eve recently has graduated High School from Franklin County Technical School in 2020. She is very excited to be bringing in new youth, and members of the community on her second term as an AmeriCorps Member working with Big Brothers Big Sister of Franklin County. In her free time Eve enjoys painting, reading, spending time outdoors, and playing with her guinea pig, Rhino.

EMAIL: etowne@bbbs-fc.org

CELL PHONE: 413.475.6349


Jessica Hubbard – Administrative Assistant Jessica has over two decades of experience in the social service sector, most recently working for BBBS agencies in Rhode Island and Iowa, Jessica is looking forward to continuing her work with volunteers, youth, and families. 
Jessica attended the University of Iowa where she received her Bachelors in Applied Studies along with a certification in nonprofit management in 2014. Having lived in Iowa, Connecticut, and Wyoming, Jessica returned to the Midwest in 2019 to be closer to family. In her spare time she enjoys all things outdoors; camping, hiking, canoeing, traveling, and time spent with her 13 year old rescue black lab/chow mix, Ted. 

EMAIL: jhubbard@bbbs-fc.org


Gaelen Chinnock – Program Specialist Gaelen is a certified Highlands consultant, a Master’s Marriage and Family Therapy student, and photographer, writer, and jack-of-all-trades INFJ with 10+ years of experience in the field of social work. She is on a never-ending journey to become her best self, and that journey has brought her to western MA and to BBBS! She’s here to help, to guide, to teach, and to spread the love and validation that we all need. When not working, she enjoys watching art documentaries and playing with her cat, Mr. Business.

EMAIL: gchinnock@bbbs-fc.org

CELL PHONE: 413.834.8124


Jessica Leobel – Child Enrollment Specialist Jessica graduated from UMass Amherst with a Bachelor’s degree in Anthropology, Jess has been committed to working with youth and families for the last three years. Jess feels greatly aligned with our mission here at BBBS. Jess enjoys spending time outdoors and exploring all if the beautiful hiking spots here in Western Mass. Jess is grateful to be in a role where she can provide support and be a part of impactful moments that lead to positive outcomes.

EMAIL: jloebel@bbbs-fc.org

CELL PHONE: 413.834.8126


Bryn Spence – Spanish Liaison Bryn is a 2nd year Mt. Holyoke Spanish major volunteering with BBSFC for this semester. She is a native speaker from San Diego CA and has been helping us build stronger relationships with our Spanish speaking participants in a more in depth and meaningful way this year.

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